Contact Us

Need help on HDB matters? Reach us via the channels listed below at your convenience:

  • My HDBPage to access all information and services related to your flat, vehicle, and to check the status of existing transactions with HDB
  • MyRequest@HDB to submit requests relating to your application for new flat, resale flat, or HDB housing loan
  • e-Feedback form for assistance, and general enquiries related to buying/selling an HDB flat, obtaining an HDB housing loan, your existing flat and appointments with HDB Branch.

 

Overview - Here are the various ways you can contact us.

1. General enquiries:

  • e-Feedback Form
  • Main line: 6490-1111 (weekdays: 8:30am to 5:00pm)
  • Fax: 6490-1033

2. Sales/ Resale:

  • For requests to HDB relating to your new or resale flat application, or HDB housing loan, you can send them via MyRequest@HDB
  • e-Feedback Form
  • Sales/ Resale Customer Service Line: 1800-866-3066 (weekdays: 8:00am to 5:00pm, off-peak period: Tuesdays to Fridays, 8:00am to 10:00am)
  • For enquiries about:
    • Buying or selling flats
    • Status of applications
    • Application procedures
    • Scheme details
    • Eligibility conditions

3. Our Branches:

  • e-Feedback Form for requests/ enquiries on:
    • Housing maintenance services
    • Car park services
    • Housing finance services
  • Branch Service Line: 1800-225-5432 (weekdays: 8:00am to 5:00pm)
  • For enquiries about:
    • Lease services applications
    • Tenancy services

4. Commercial properties:

  • e-Feedback Form
  • Properties and Land General Enquiry Line: 1800-866-3073 (weekdays: 8:30am to 5:00pm)
  • For enquiries about:
    • Tenancy matters (for rental commercial property)
    • Lease matters (for sold commercial property)
    • Maintenance matters
    • e-Services
    • Bookings for bus interchange space via email
    • Bookings of common area for promotional activities

5. Others:

Quality Service Manager (QSM) Line: We welcome your feedback to help us improve our service via our QSM e-feedback form.

6. In print:

Printed information on HDB is readily available from HDB Hub and our Branches. This includes published information on individual topics, such as the flat application scheme, home renovation “Do’s and Don’ts”, how to buy Season Parking through GIRO.

7. Corporate social media channels:

Overview - Here are the various ways you can contact us.
  • For requests to HDB relating to your new or resale flat application, or HDB housing loan, you can send them via MyRequest@HDB
  • e-Feedback Form
  • Sales/ Resale Customer Service Line: 1800-866-3066 (weekdays: 8:00am to 5:00pm, off-peak period: Tuesdays to Fridays, 8:00am to 10:00am)
Renting a flat from HDB
  • e-Feedback Form
  • Hotline: 1800-225-5432 (weekdays: 8:00am to 5:00pm)
  • Visit us with a scheduled appointment:
    HDB Hub
    480 Lorong 6 Toa Payoh
    Atrium 3rd Storey
    Singapore 310480 (weekdays: 8:30am to 5:00pm)
Living in HDB flats
Businesses
  • Commercial properties

    For any enquiries about commercial properties, feel free to contact us:

    • e-Feedback Form
    • General line: 1800-866-3073 (weekdays: 8:30am to 5:00pm)
    • Visit us with a scheduled appointment:
      HDB Hub
      480 Lorong 6 Toa Payoh
      Atrium 3rd Storey
      Singapore 310480 (weekdays: 8:30am to 5:00pm)
    • For more information about our Commercial properties and complexes, you can contact our Commercial Properties Managers

    Booking HDB Hub facilities

    You can book HDB Hub facilities through the following 2 venues:

    Directory of Renovation Contractors

    If you have any enquiries about the application, you can email us at [email protected].

    Sale of plan

    To enquire about the sale of floor plans, contact us via:

    • Hotline: 6490-3203 (weekdays: 8:30am to 5:00pm)
    • Email: [email protected]
    • Visit Us:
      HDB Hub
      480 Lorong 6 Toa Payoh
      Atrium 3rd Storey
      Singapore 310480 (weekdays: 8:30am to 5:00pm)

    Land sales and lease

    These may be applicable for specific HDB leases:

    • An assignment fee of 10% for re-assignment of lease
    • An administrative fee of $500 for change of use

    You can contact us for any further clarifications:

    Temporary use of vacant state land

    You can use vacant state land temporarily for events and other recreational activities. Here are the contact details that you would find useful:

    Events and Recreational Uses Contact Agencies

    Events such as:

    • Trade fair/ ‘Pasar malam’/ Exposition
    • ‘Wayang’
    • Lunar 7th month activity
    • Dinner
    • Wedding
    • Variety show
    • Funeral

    Uses:

    • Soccer/ futsal pitch
Overview - Here are the various ways you can contact us.

1. General enquiries:

  • e-Feedback Form
  • Main line: 6490-1111 (weekdays: 8:30am to 5:00pm)
  • Fax: 6490-1033

2. Sales/ Resale:

  • For requests to HDB relating to your new or resale flat application, or HDB housing loan, you can send them via MyRequest@HDB
  • e-Feedback Form
  • Sales/ Resale Customer Service Line: 1800-866-3066 (weekdays: 8:00am to 5:00pm, off-peak period: Tuesdays to Fridays, 8:00am to 10:00am)
  • For enquiries about:
    • Buying or selling flats
    • Status of applications
    • Application procedures
    • Scheme details
    • Eligibility conditions

3. Our Branches:

  • e-Feedback Form for requests/ enquiries on:
    • Housing maintenance services
    • Car park services
    • Housing finance services
  • Branch Service Line: 1800-225-5432 (weekdays: 8:00am to 5:00pm)
  • For enquiries about:
    • Lease services applications
    • Tenancy services

4. Commercial properties:

  • e-Feedback Form
  • Properties and Land General Enquiry Line: 1800-866-3073 (weekdays: 8:30am to 5:00pm)
  • For enquiries about:
    • Tenancy matters (for rental commercial property)
    • Lease matters (for sold commercial property)
    • Maintenance matters
    • e-Services
    • Bookings for bus interchange space via email
    • Bookings of common area for promotional activities

5. Others:

Quality Service Manager (QSM) Line: We welcome your feedback to help us improve our service via our QSM e-feedback form.

6. In print:

Printed information on HDB is readily available from HDB Hub and our Branches. This includes published information on individual topics, such as the flat application scheme, home renovation “Do’s and Don’ts”, how to buy Season Parking through GIRO.

7. Corporate social media channels: